Privacy Notice

Last updated: June 20, 2026

1. Introduction

Ghonchak ("we," "our," or "us") is committed to protecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information when you use our platform and services.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide when you:

  • Create an account (name, email address, password)
  • Set up your plant collection and care schedules
  • Log care activities and notes about your plants
  • Participate in community features
  • Contact our support team

2.2 Information Collected Automatically

When you access our platform, we automatically collect:

  • Device information (browser type, operating system)
  • Usage data (pages visited, features used)
  • IP address and general location data
  • Cookie and tracking technology data

3. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To create and manage your account, provide plant care tracking, and deliver personalized content
  • Improvement: To analyze usage patterns and improve our platform
  • Communication: To send service updates, care reminders, and respond to your inquiries
  • Security: To detect and prevent fraudulent or unauthorized activity

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your data is stored on secure servers using industry-standard encryption protocols.

5. Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your data only:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist in platform operations (under strict confidentiality agreements)

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data
  • Correct inaccurate data

To exercise these rights, please contact us at support@ghonchak.ir.

7. Cookies

Our platform uses essential cookies for authentication and functionality. We also use analytics cookies to understand platform usage. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our platform integrates with the following third-party services:

  • Google OAuth for authentication

Each service operates under its own privacy policy.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we remove or anonymize your data within 30 days, except where retention is required by law.

10. Changes to This Notice

We may update this Privacy Notice periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this notice regularly.

11. Contact

If you have questions or concerns about this Privacy Notice, please contact us:

Email: support@ghonchak.ir